Looking for answers? Below are responses to some of our most frequently asked questions. Please keep in mind that often the best contact to answer your questions will be your child's teacher or school administrator. Currently, all school offices will be open and staffed during regular school hours. Teachers will be checking and responding to their emails regularly. Click here for a directory of schools and phone numbers. If you cannot find the answer to your question on this page or after calling your teacher/school, there is also a CCSD School Dismissal Hotline (435-792-7699) which you can call Monday through Friday from 8:00 am to 4:30 pm to ask your questions.
School Calendar & Scheduling Concerns
Will the school dismissal affect the district calendar? Will the school year be extended?
Currently, we do not anticipate a change to the school calendar or the end of the school year. The State Board of Education is working on amending state board rules to give us flexibility with our school calendars as we work through this crisis.
Will students be required to make up the two professional development days?
We do not anticipate we will need to make up these two days. The State Superintendent is asking for a waiver on these two days.
How will this affect the end of year testing?
End of year testing has been canceled for the 2019/2020 school year.
Will graduation be impacted?
If your student is currently on track for graduation, we fully expect them to graduate. Regarding graduation ceremonies, high schools are working on plans to restructure graduation.
Curriculum & Instruction Concerns
Will my student know where to find the information on the computer?
A webpage, www.ccsdut.org/c2c, has been developed with general resources for both elementary and secondary students and parents. This web page will provide access to the most commonly used tools and programs for our students.
Teachers will also help direct students and parents to the online information and materials they will need to complete their studies.
Will there be instruction for students or will it be completely independent learning?
Wherever possible, we want to continue to provide effective instruction for students. This includes clear learning objectives, instructional materials, checks for understanding, guided practice, and independent practice. Please be patient as we work to adapt what is normally done in a classroom to an online format.
How much time in a day will my children really be doing school-related work and assignments?
This will vary by teacher, subject, and grade level. A good rule of thumb is to have your child work in 60- to 90-minute increments and then take a break. This method has shown to be effective for adults who telecommute, and it should work with students as well. If you are in a situation where you can monitor your child, it helps to give some parental direction and encourage accountability.
What does “at home” instruction look like for the elementary population?
Elementary students should have a daily digital math assignment and some type of reading assignment that will vary by grade level. Teachers may also provide social studies or science assignments depending on the grade level. Music, physical education, art, and computer teachers are also preparing home-based assignments for students that can enrich their daily instruction.
How do I create and stick to a schoolwork routine with my kids?
Routines can be an important tool to help you be effective at home. Set aside time to work on specific subjects. If you have multiple children at home, alternate computer times. Add academic time to your child's chore lists or to-do lists. Offer direction and encourage accountability. Have a specific place in your home that is designated for schoolwork and make sure students have the tools they need. Limit distractions as much as possible during schoolwork time.
What type of options will be available for parents to participate in their child's learning?
Teachers will be doing their best to adapt classroom learning activities that can be completed at home. However, this may take some time for everyone as we adapt materials and activities to support this type of learning.
I don’t know how to do my child's math homework! What assistance/guidance is there for parents?
The best avenue is to reach out to your child’s teacher and to have the student utilize any resources we are providing online. This is a new frontier for both teachers and parents, but working together, and given some time, we should be able to find solutions.
Is there a way to make classes interactive so that students can ask questions?
Elementary teachers will be utilizing email to communicate with their students. Elementary students can only use their email to interact with teachers and students in our district to protect their privacy. This is a great way for you or your student to stay in contact with your teacher.
Secondary teachers who utilize Canvas, our learning management system, have tools they can use to promote interactivity. However, not all of our teachers are familiar with these tools so please be patient as they learn them.
What if my child is asked to use an online program they have never used?
A web page of parent support, helps, and resources is being created on our district website: www.ccsdut.org/c2c
If your child is having a difficult time logging into a particular tool or program, you may call our Technology Support Help Desk at 435-792-7614 (Monday through Friday, 7:00 am through 4:00 pm). If your question is content-related, ask your child’s teacher first, who can then reach out to program support staff to help them resolve specific issues.
Will my kids understand the coursework without getting frustrated and discouraged?
We hope so, but if you notice your student is getting frustrated or discouraged, communicate with the teacher if needed. School counselors and other school professionals will also be available and your teacher can help you to access these resources.
What are teachers doing and what can parents do to make sure kids don’t fall behind?
We are instructing teachers to communicate with their students as much as possible to ensure we are maintaining contact and monitoring progress. If you have questions as a parent, please make sure you are in that communication loop.
How do I support a child that is already below grade level?
One of the best ways to support your child is to stay in close contact with their teacher. Teachers will be able to make individualized suggestions on how to help your student. If your child has special needs, please continue to work with special education teachers who can provide support.
I’m afraid my child won’t ask questions if they don't understand something. How can I support him?
Many of us have had our own students who are not forthcoming when asked what they learned at school or if they are struggling. We are asking that teachers continue to maintain their grade books so both students and parents have feedback on student learning. If you have questions about your student’s learning, please reach out to your student’s teacher.
How will the testing process work since students are not in a controlled environment?
Great question. We have found that most students are academically honest, but online instruction does offer an opportunity for students to be in testing situations that are not monitored. Where possible, teachers will design instruction and assessments to discourage cheating while at the same time asking students to raise their expectations of themselves.
What about college courses such as concurrent enrollment and AP classes?
In most cases, these college courses are provided by public school teachers who will continue to work with your students. However, some college classes are delivered via broadcasts. In those cases, teachers will record the lessons and share them in the Canvas environment that your student works in to complete class assignments.
What about Bridgerland Technical College classes where students travel to that location for courses?
Monday, March 30, 2020 through Friday, May 1, 2020; Bridgerland Technical College will temporarily suspend on-campus instruction and will be closed to the public. Students are instructed to continue working in their online courses. Faculty will work with high schools to ensure you receive earned course credit.
Can students who need musical instruments pick those up at the school?
Students can work with their music teachers to arrange instrument pickup at the school.
Will my child still be able to get graduation credit for peer tutoring and other classes like that?
Great question. We really rely on and appreciate students who help as peer tutors for our life skills students. We will not penalize students in these classes, but it may take us some time to design alternative opportunities for them to contribute to these types of courses.
What if I don’t have a computer at home?
If you do not have a computer at home, the schools will be loaning devices to students, one device per school per household. Contact your school about getting a device.
What if the device my student is using breaks or has problems?
If it is a personal device, you will need to have that repaired yourself. If it is a district device, return it to the school where you checked it out and swap it for another device. You will be responsible for any damage to the device, not caused by a hardware or software failure.
Can work be done on a phone or tablet?
Assignments will vary by subject and by teacher. Students will need to experiment to determine which device works best for their class or subject.
What if I don’t have internet access at home or only have data on my cell phone?
Your current wireless phone provider may have special programs for current users. Contact them and ask about tethering or hotspot services on your current phone. Additionally, many providers have special programs for homes with students. For example, Comcast is providing 60 days of free internet. Installation fees are being waived for homes with students. Call 1-800-934-6489 for more information. Comcast is also waiving fees for those on the Internet Essentials program for the next 60 days. Go to www.internetessentials.com for more information.
Our internet is slow and we're concerned now that all of our child's schoolwork will be online.
Unfortunately, the school district cannot control internet speeds with your local internet provider. You should check with your provider regarding your internet speeds.
How do I support my five children all doing schoolwork at home? (Devices and internet speed)
You may check out a device at your child’s school, one device per school. (If you have five students in three schools, you may check out three devices.) As far as your home internet, unfortunately, we have no control over that. You should check with your internet provider. One possible solution is to stagger time online for each of your students.
Will my student know where to find the information on the computer?
The school district is preparing web pages for elementary and secondary students that have accessible links to curriculum programs and other information for students and parents. Here is the link: www.ccsdut.org/c2c.
Is everything going to be online or will there be materials that I can pick up?
We anticipate that most assignments can be done online, but students may need to pick up materials such as a textbook to utilize at home. Please arrange with your child's teacher to pick up those materials.
Where can I find updates on information?
Depending on what kind of information you are seeking, there are different ways to receive updates. Any districtwide updates on school dismissal days will be shared via email and posted on our district website's information pages:
• Classroom to Community Information and Resource Page (for updates and information about online schooling)
• CCSD Coronavirus Information Page (for information about the school dismissals and coronavirus)
Who can I contact with questions and inquiries?
This page has been set up with contact information: CCSD Contact Information
Will the school offices still be open?
Currently, all school offices will be open and staffed during regular school hours.
How am I supposed to communicate with my child’s teacher?
Your best option for communicating with your child's teacher is via email. Secondary teachers will also be using Canvas to communicate with students.
- If you do not have a teacher's email address, you can find staff email addresses on the teacher's profile on your school's website.
- To find staff profiles and email addresses on a PC, go to your school website's homepage and click on this icon in the solid-colored bar which runs through the middle of the page:
- To find staff profiles and email addresses on a mobile device, go to your school website's homepage and click on the "MENU" option in the top right corner. Scroll down to the grey bar that says "Popular Links" and then click on "Staff Directory."
- You can search for the staff member by last name or just scroll through the list.
- You may have to copy and paste the email address if it does not automatically create a draft for you in your email system.
- If, for some reason, you cannot find the staff member or the email address you are looking for, please call the school office for assistance.
- If there are questions which your child's teacher cannot answer, call your school's office. School offices will remain open for regular school hours. Click here for a district directory which includes all school phone numbers.
- If you do not have a teacher's email address, you can find staff email addresses on the teacher's profile on your school's website.
Who do I call if I need help with technology issues like signing into a particular program?
The CCSD Technology Help Desk number is 435-792-7614. Assistance is available M-F from 7:00 am-4:00 pm.
Social-Emotional Learning and Support Concerns
How can I help my child navigate this crisis?
There are many things you can do to support your child:
- Take time to talk with your child about the COVID-19 outbreak
- Answer questions and share facts about COVID-19 in a way that your child can understand.
- Maintain a sense of hope and positive thinking. Reassure your child that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
- Limit your child’s exposure to media coverage of the event. Children may misinterpret what they hear and can be frightened about something they do not understand.
- Help your child to have a sense of structure. Once it is safe to return to school or child care, help them return to their regular activity.
- Be a role model; take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members and rely on your social support system.
How can I help my child fill the social void of no friends or teachers during the school dismissal?
Parents should discourage their children from congregating together. Social congregating defeats the purpose of social distancing which limits the effects of COVID - 19. Students should maintain a distance of 6 feet away from others. This could certainly affect how they socialize during this time. However, here are a few suggestions that can help children stay socially connected with others.
- Stay in contact with teachers. Teachers will be trying their best to keep learning going beyond the classroom through regular contact with students which could include messages to and from students. Be sure to be proactive in this group and ask questions as much as possible, this will help to minimize the feelings of isolation.
- Getting outside isn't just a good idea, it's good for your physical and mental health. Go for a walk, a bike ride or, if possible, a family hike. If you are around others outside your circle of family, remember the 6-foot rule.
- Don't forget that pets can be great company for kids who are home alone. Many kids feel safer with a pet around — even a small one, like a hamster, can make them feel like they have a companion.
- Discovery Education has some great virtual field trips that students can explore. This can help lessen the feelings of isolation. https://www.discoveryeducation.com/community/virtual-field-trips/
- Children can check up on their friends and neighbors (especially elderly neighbors) by phone call. This will help students with an actual voice rather than just texting.
- In addition to completing schoolwork, give your child an important task to complete. Helping them to feel they are contributing to the well-being of the family can feel empowering in a time when things feel out of their control.
- Common Sense Media has recommendations for Safe Chat Rooms for students of all ages. Found here: https://www.commonsensemedia.org/lists/safe-chat-rooms-and-social-sites-for-kids
- Suggestions for activities for kids if schools are closed due to Coronavirus: https://time.com/5803373/coronavirus-kids-at-home-activities/
- Listen to audiobooks. Check out the online library at https://onlinelibrary.uen.org/login. Call your school to request a password if you do not have one.
Will school counseling services continue now that my child is home? If so, how will that be done?
School counseling services will continue using online platforms or communications methods.
- Project AWARE counselors will make contact with students that are currently receiving services or students who are referred. Arrangements will be made to provide distance counseling by telephone or computer using a secure online tool such as Google Hangouts.
- School Counselors will be in their offices and are available to talk with students by a phone call or an online platform.
- Contact information:
- Project AWARE Counselors-
- AnnaMarie Isaacson- Cache High, Green Canyon (435) 999-8470
- Alayna Baker- Mountain Crest, South Cache (435) 999-8096
- Elizabeth Seethaler- Spanish Speaking (435) 999-8094
- Jordan Brown- Ridgeline, Spring Creek (4350 999-8095
- JaNae Sorenson- North Cache, SkyView (435) 999-8093
- Secondary School Counselors- Please call your child’s school directly
- Elementary School Counselors- Please call your child’s school directly
What are some good resources for talking to kids about COVID-19?
Talking to Kids About the Coronavirus https://childmind.org/article/talking-to-kids-about-the-coronavirus/?utm_source=newsletter&utm_medium=email&utm_content=Talking%20to%20Kids%20About%20the%20Coronavirus&utm_campaign=Weekly-03-03-20
Talking to children about COVID-19 https://www.nasponline.org/resources-and-publications/resources-and-podcasts/school-climate-safety-and-crisis/health-crisis-resources/talking-to-children-about-covid-19-(coronavirus)-a-parent-resource
Just For Kids: A Comic Exploring The New Coronavirus https://www.npr.org/sections/goatsandsoda/2020/02/28/809580453/just-for-kids-a-comic-exploring-the-new-coronavirus?utm_source=newsletter&utm_medium=email&utm_content=A%20Comic%20Exploring%20the%20N ew%20Coronavirus&utm_campaign=Weekly-03-03-20
The National Child Traumatic Stress Network Parent/Caregiver Guide to Helping Families Cope with the Coronavirus Disease 2019 (English, Spanish, and Chinese versions available) https://www.nctsn.org/resources/parent-caregiver-guide-to-helping-families-cope-with-the-coronavirus-disease2019
Social-Emotional Learning and Support Concerns (Spanish)
P: ¿Continuarán los servicios de orientación escolar ahora que mi hijo está en casa? Si es así, ¿cómo se hará?
R: Los servicios de orientación escolar continuarán utilizando plataformas en línea o métodos de comunicación.
- Los consejeros de Project AWARE se pondrán en contacto con los estudiantes que actualmente reciben servicios o los estudiantes que son referidos. Se harán arreglos para proporcionar asesoramiento a distancia por teléfono o computadora utilizando una herramienta segura en línea como Google Hangouts.
- Los consejeros escolares estarán en sus oficinas y estarán disponibles para hablar con los estudiantes por teléfono o mediante una plataforma en línea.
○Consejeros del Project AWARE -
■ AnnaMarie Isaacson- Cache High, Green Canyon (435) 999-8470
■ Alayna Baker- Mountain Crest, South Cache (435) 999-8096
■ Elizabeth Seethaler- Spanish Speaking (435) 999-8094
■ Jordan Brown- Ridgeline, Spring Creek (4350 999-8095
■ JaNae Sorenson- North Cache, SkyView (435) 999-8093
○ Consejeros de la escuela de secundaria- Por favor llamar directamente a la escuela de su niño(a).
○ Consejeros escolares de Primaria- Por favor llamar directamente a la escuela de su niño (a)
P: ¿Cómo puedo ayudar a mi hijo a llenar el vacío social de amigos y maestros durante el horario escolar?
R: Los padres deben disuadir a sus hijos de evitar las reuniones en grupos. Las reuniones sociales derrota el propósito del distanciamiento social que limita los efectos de Covid19. Los estudiantes deben mantenerse a una distancia de 6 pies de distancia de los demás. Esto ciertamente podría afectar la forma en que se socializan durante este tiempo. Sin embargo, aquí hay algunas sugerencias que pueden ayudar a los niños a mantenerse socialmente conectados con los demás.
- Mantente en contacto con los maestros. Los maestros harán todo lo posible para seguir aprendiendo más allá del aula a través del contacto regular con los estudiantes, que podría incluir mensajes entre ambas partes. Asegúrese de ser proactivo en este grupo y hacer preguntas tanto como le sea posible, esto ayudará a minimizar los sentimientos de aislamiento.
- Salir no es solo una buena idea, es bueno para su salud física y mental. Salga a caminar, andar en bicicleta o, si es posible, una caminata familiar. Si está cerca de otras personas fuera de su círculo familiar, recuerde la regla de los 6 pies.
- No olvide que las mascotas pueden ser una excelente compañía para los niños que están solos en casa. Muchos niños se sienten más seguros con una mascota alrededor, incluso uno pequeño, como un hámster, puede hacerles sentir que tienen a alguien con quien compartir.
- Discovery Education, tiene algunas excelentes excursiones virtuales que los estudiantes pueden explorar. Esto puede ayudar a disminuir los sentimientos de aislamiento.https://www.discoveryeducation.com/community/virtual-field-trips/
- Los niños pueden contactar a sus amigos y vecinos (especialmente a los vecinos mayores) mediante una llamada telefónica. Esto ayudará a los estudiantes a mantener un mejor enlace en lugar de solo enviar mensajes de texto.
- Adicionalmente además de completar el trabajo escolar, dele a su hijo una tarea importante para realizar. Ayudarlos a sentir que están contribuyendo al bienestar de la familia puede sentirse fortalecedor en un momento en que las cosas se sienten fuera de su control.
- Common Sense Media tiene recomendaciones para salas de chat seguras para estudiantes de todas las edades. Haz click en el siguiente enlace: https://www.commonsensemedia.org/lists/safe-chat-rooms-and-social-sites-for-kids
- Sugerencias de actividades para niños debido al cierrre de las escuelas por coronavirus COVID-19 https://time.com/5803373/coronavirus-kids-at-home-activities/
- Escucha audiolibros. Echa un vistazo a la biblioteca en línea, llama a tu escuela para solicitar una contraseña si no tienes una. https://onlinelibrary.uen.org/login
P: ¿Cómo puedo ayudar a mi hijo (a) a navegar esta crisis?
R: Hay muchas cosas que puede hacer para apoyar a su hijo (a):
- Tómese el tiempo para hablar con su hijo (a) sobre el brote de COVID-19
- Responda preguntas y comparta información sobre COVID-19 de una manera que su hijo (a) pueda entender.
- Mantener un sentido de esperanza y pensamiento positivo. Asegure le a su hijo (a) que está a salvo. Hágale saber que está bien si se siente molesto. Comparta con ellos cómo lidiar con tu propio estrés para que ellos puedan aprender cómo lidiar con el suyo.
- Limite la exposición de su hijo a los eventos informativos. Los niños pueden malinterpretar lo que escuchan y pueden asustarse por algo que no entienden.
- Ayude a su hijo a tener un sentido de estructura. Una vez que sea seguro regresar a la escuela o al cuidado de niños, ayúdalos a regresar a sus actividades regulares.
- Sea un ejemplo a seguir; tome descansos, duerma lo suficiente, haga ejercicio y aliméntese bien. Conéctese con sus amigos y familiares y confíe en un sistema de apoyo social.
La Guía Nacional de Padres / Cuidadores de la Red Nacional de Estrés Traumático Infantil para ayudar a las familias a enfrentar la enfermedad del coronavirus 2019 (versiones disponibles en English, Spanish, y Chinese )
What about families that can't afford to take time off work, to be home with kids?
We understand that this crisis will impact every family in the Valley. This was why Governor Herbert was initially hesitant to close schools. However, concern for public health eventually won out. Each family will need to make the best decisions they can, given their individual circumstances.
How will Grab-and-Go school meals work? Who do I talk to about this?
The district website has information about Grab-and-Go meals: www.ccsdut.org/grabandgo. Any additional questions should be directed to your school office.