PowerSchool Help for Parents

Managing PowerSchool Accounts

set up a new parent account

add a student to an existing PARENT account

Reset a forgotten username or password

SafeArrival

SafeArrival is the district’s alert system designed to enhance student safety and improve the attendance process. Parents can report absences in advance through the SM Home Mobile App, SchoolMessenger Website, or a toll-free phone line (1-888-261-3749).

SafeArrival Notifications:

If a child is marked absent by a teacher and the parent has not verified the absence with the school or in the SchoolMessenger system, the following will occur:

1. Parents will receive notifications via push notifications, email, and text.
2. Notifications will begin at 8:30 AM for secondary schools and 9:35 AM for elementary schools.
3. Parents will have five minutes to verify the absence by using the app or website.
4. If no reason is provided, phone calls will follow allowing the parent to select the reason for the absence over the phone.

Quick Tips for Parents:

• Report absences in advance whenever possible to avoid notification calls.
• Use the app or website for quicker, more convenient absence reporting.

Parent SafeArrival Quick Guide DOcument (Spanish Version)

SafeArrival Important Information

Details about the safeArrival System  (Spanish Version)

Broadcast Messages from Schools via SchoolMessenger

check messages in the parent portal

start or stop receiving messages

troubleshoot missing messages

Student Contacts

Viewing the contacts listed in powerschool for your student

changing the contacts for your child

PowerSchool Forms

check the status of a submitted form

Academic Information

View test scores and report cards

check graduation progress